Our owner portal is completely free and complimentary for you to use!
Are there any hidden fees or usage limits?
Nope! Your owner portal really is free.
What device do I need to access my owner portal?
Your owner portal can be accessed through any device with an internet browser - PC, Mac, Chromebook, Tablet, Smartphone, etc.
How does ProConnect work?
ProConnect is a complimentary tool for equestrians to use to discover equine professionals in your area. Enter your location/zip code and turn on the search filters for the business services you are looking for. ProConnect then lists out the providers in your area (please note, this is not a comprehensive list of *every* provider in the area and providers listed are exclusively EquiPro users). From there, you can compare reviews, ratings, services and prices of providers to decide who is the right fit for your needs! You can also request appointments with professionals through their ProConnect page.
I have multiple professionals use EquiPro - do I need multiple owner portal accounts?
No! One account will link all of your professional's information into it. If you have a massage therapist, chiropractor and farrier all using EquiPro, you just need one account that all of their information will appear in
How do I request an appointment with my equine professional?
To request an appointment, you simply go to your professional's ProConnect page and click the 'Book Now' button. A simple popup will appear. You fill out the information and submit. Your equine professional will be in touch with you from there.
How can I manage my appointments with the owner portal?
You have the options to request, cancel, request modifications, approve and confirm appointments all under the 'Appointments' tab in your owner portal!
How do I pay invoices through my owner portal?
Paying an invoice is super simple and takes less than 90 seconds! Go to the 'Payments' tab > 'Invoices'> 'Pay' button. A popup appears for you to enter your credit card info into our trusted processor, Stripe.
What if there is a feature I want the owner portal currently does not have?
Great! Please let us know and we will do our best to implement your feedback into future updates!
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